If Your System Won’t Shut Down Properly. One of the most common XP topic concerns shut- down or power- down issues. The solution can be as simple as going into Power Options in Control Panel and changing the . Sometimes it's a third party product causing a reboot at Shutdown (ie, Roxio CD 5. Unquestionably, one of the best sites for coverage of this topic is at AUMHA. ORG. I have taken the liberty of pasting the comprehensive information they provide below. Please take the time to locate your specific problem and read their suggested fix. If you still have questions, then by all means post them in the General Questions Forum. If you'd like to see the Aumha page as it was intended, follow this link: AUMHA LINK HEREPLEASE REMEMBER ONE THING: BEFORE MAKING ANY CHANGES TO YOUR REGISTRY, BE SURE TO MAKE A BACK UP EITHER MANUALLY OR BY USING THE SYSTEM RESTORE POINT FEATURE BUILT INTO XP. THIS WILL INSURE A SAFE HAVEN IN THE EVENT YOU MAKE AN ERROR DURING EDITING. WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING February 1, 2. Shutdown problems in Windows XP can be caused by many factors, just like earlier versions of Windows. These included: a damaged exit sound file; incorrectly configured, damaged, or incompatible hardware; conflicting programs, or an incompatible, damaged, or conflicting device driver. Windows XP shutdown issues mostly center around a very few issues, especially device driver version and other legacy hardware and software compatibility issues. Roxio’s release of patches for Easy CD 5 wiped out over half of all XP shutdown issues. In turn, this uncovered and highlighted the next greatest problem: specific hardware incompatibilities. These are detailed below where known. Driver and software issues should further resolve over time as manufacturers release updated versions. REBOOT INSTEAD OF SHUTDOWNMost Win XP shutdown problems reported thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot. Disabling the “restart on system failure” feature may permit the exact cause to be isolated: Right- click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “System reboot.” Here are some things that have produced this reboot- instead- of- shutdown symptom: By now, the Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. SOLUTION: Roxio has released new drivers (here) to solve this problem in both the Platinum and Basic editions of Easy CD Creator 5. As expected, at least half of the Win XP shutdown problems went away with the release of these patches. One warning about this patch comes from correspondent Bert Smith: Be sure to read the directions! Many Easy CD users (but not all) found that installing Easy CD 5. Direct CD component. Several people solved this reboot- on- shutdown problem by deleting the UDFRINST file. Best Answer: I don't know if Windows 7 has it, but in the Windows XP Task Manager there is a tab labeled 'Processes'. Look through the list of processes for the one that runs the program that's frozen (if you can't. Learn how to fix if your Norton product won't open after. PRODUCTS & SERVICES; SECURITY CENTER; SUPPORT; FREE TRIALS; COMMUNITY; RENEW; Change Product; Contact Us; print. When Windows XP won’t powerdown automatically. Sometimes programs don’t close down correctly. If Windows is hanging because it can’t force a program to terminate. This file is part of the Roxio CD- RW software for systems not using Direct CD. Correspondent Larry Blumette identified the CDRALW2. When I close Firefox I can't reopen it later as it still shows it as running in Task Manager in Win XP. I have to go into Task Manager, shut it down there and then I can reopen it normally. How to close a program in Windows. To close this program, simply left click once on the program name and then click on the End Task button. If the program is in the Running. K. SYS file (version 1. Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. Some users report that XP reboots on shutdown if APM is enabled, but shuts Windows down just fine if APM is disabled. Other users report exactly the opposite behavior. According to Jack Dunne, this is similar to a known Windows 2. The issue seems related to the computer’s specific hardware or BIOS — so, as with all NT operating systems, stick to the Hardware Compatibility List where possible. Y- SB3 Logitech Internet Keyboard can also cause this problem. If you use it as a simple generic keyboard, there’s no problem; but, if you install the Key Commander software that drives the special Internet functions, Win XP will restart instead of shut down. Unfortunately, Logitech has decided that they will not be updating this driver for this keyboard. Haak.) Logitech Mouse. Ware 8. 6. Windows reboots when shutdown is attempted. The software caused a BSOD with KBDCLASS. SYS. Removing the software solved the BSOD the problem. During such a hang, there is no response to Ctrl+Alt+Del; the mouse may or may not work. The problem may be intermittent. This is a known bug in Windows XP, for which Microsoft has a supported fix. Because this patch is scheduled for further quality assurance testing in the future, Microsoft only recommends that you install it if you have a serious problem; otherwise, they recommend waiting for Service Pack 1, which will include the more permanent version of the fix. To learn how to get this patch, see MSKB Q3. NOTE: The article says the patch may only be obtained by contacting Microsoft. However, it is now available on the Windows Update site under “Recommended Updates” for Win XP Professional, titled “Restarting Windows XP.” As a workaround, newsgroup correspondent “lou” resolved this problem by dismantling the Windows XP logon Welcome screen. In the Control Panel, click User Accounts, then click “Change the way users log on or off.” Uncheck the box that says “Use the Welcome screen.” This removes the initial logon screen with individual icons for each user and, instead, pops up the classic logon prompt that requires each user to type a user name and password. SBLive: DEVLDR3. 2. EXE PROBLEMSIn the early days of Win ME, one of the biggest culprits for shutdown issue was the Creative Labs Sound. Blaster Live. History repeated itself in the Beta phase of Win XP. SOLUTION: The SBLive drivers in the released version of Win XP solved the shutdown problem for most (but not all) SBLive users. Here’s the commonly reported problem scenario people encountered: On attempting shutdown, nothing at all appears to happen for a prolonged period of time. Eventually, an “End Task” window appears, wanting to terminate DEVLDR3. EXE. No matter what one does, one ultimately is locked out of shutting down other than by a power switch shutoff. Correspondent Sean Caldwell summarized his steps: Shutdown Windows. Remove the Creative card. In the \WINDOWS\SYSTEM3. DEVLDR file. Fully shutdown the computer before rebooting. Some users report that the DEVLDR problem continues to plague them even with the new drivers. If installing the new drivers doesn’t solve your shutdown problem, try these solutions that people used prior to the release of the new drivers: Newsgroup correspondent “James (beast)” wrote that he solved the well- documented SBLive / DEVLDR3. Live. Service software. Since I know nothing of the person operating this site, I do recommend that you at least virus- check anything you download first.) Correspondent Martin Sladek provided another solution: “I’ve ran into the very same problem with SBLive Value drivers. The problem was so severe I ran without the software all together. Since then, SBLive 5. I had installed the 5. Windows 2. 00. 0 Pro. I’ve not had a single problem since. Would you be able to add this upgrade solution to your page?” Happily, Martin. HARDWARE ISSUESIn addition to hardware issues mentioned under other specialized topics on this page, many users have written identifying specific hardware as at the root of the Windows XP shutdown issue. Here’s what they have reported: MODEMS: Intel Ambient Ha. M Modem. Causes Win XP to hang at shutdown. Previously, this was only resolved by disabling the modem. SOLUTION: Intel now has issued updated drivers that resolve this issue. They can be downloaded here. Reboot instead of shutdown issue conjoined with BSOD error message STOP 0x. D1: DRIVER. Previously, this was only resolved by disabling the Billion ISDN card. SOLUTION: Billion has now released a new driver 3. Causes a shutdown problem because Win XP Setup doesn’t enable ACPI by default. SOLUTION: Manually enable ACPI during a Win XP install or reinstall. Correspondent Bill Anderson (based on a solution by “Willy”) gave a lengthy description of how to do this (edited a little bit for space reasons): Boot the computer from the Win XP CD- ROM. Win XP Setup says it’s checking hardware. Soon after, at the bottom of the screen, it offers the opportunity to press F6. Do this at once, and cross your fingers! When successful, you’ll see a two- paragraph instruction that begins, “To specify additional SCSI or other mass storage devices.” Press to brings up a small window that appears to contain only two options, but, in fact, contains more (use the arrow keys to scroll up). If this windows doesn’t appear at this point, you need to start over and do more pressing of F6 and F5! When the small window does appear, use the up- arrow to choose “Advanced Configuration and Power Interface (ACPI).” (It’s the third from the top of the list.) Next, you may see that two- paragraph SCSI/mass storage instruction again. Many drivers will load, then you should see the Win XP installation screen. If you are running this after Win XP is already installed, choose the Repair option. VIDEO CARDS: Hercules 3. D Prophet 4. 50. 0 and all other video cards based on the Kyro II video chip. Causes restart and shutdown issues (or, in some cases, only restart issues) until the video adapter is removed. SOLUTION: New XP- specific drivers are now available from Hercules. At present, they remain uncertified (Power. VR, who makes the Kyro II chip, is working on that), but they reportedly work just fine. Download the Kyro II drivers here. Some USB input devices (such as a USB keyboard or mouse) do not support the Selective Suspend power management feature. When these devices are used with Selective Suspend turned on, the computer may hang during shutdown, or otherwise not shutdown correctly.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
December 2016
Categories |